Orders are shipped from Sydney, Australia, or Los Angeles, CA.
Please allow 2-3 business days (Monday to Friday) for dispatch. Our shipping times are estimated guides only and may vary depending on various factors.
SHIPPING WITHIN AUSTRALIA
Shipping method
Approx. delivery time
Delivery cost
Standard
2-8 business days
AU$10
Express
1-5 business days
AU$15
SHIPPING WITHIN THE UNITED STATES
Shipping method
Approx. delivery time
Delivery cost
Standard
3-8 business days
US$10
Express
2-6 business days
US$15
REST OF THE WORLD
Shipping method
Approx. delivery time
Delivery cost
Standard
6-21 business days
AU$25
Express
Contact us
Contact us
DUTIES & TAXES
Customers are responsible for payment of duties, fees and import taxes that may be applicable to international orders (which may also apply in the United States).
PALO Object Company is not responsible and will not reimburse any duties or taxes resulting from your refusal of delivery or failure to pay additional duties upon arrival.
DELIVERY
After a package is shipped we are unable to make changes to its delivery address. PALO Object Company is not responsible for any stolen/lost packages.
RETURNS & EXCHANGES
You have 14 days after receiving your package to request a return or exchange. Email contact@palo-object.co with your order details to begin the process.
All items must be returned in their original packaging, unblemished, and unworn. Items that do not meet these criteria will not be considered for refund or exchange. If the items you receive are defective, damaged, or incorrect, please let us know as soon as possible.
Shipping fees associated with returning or exchanging items are not covered.
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